DESIGNING A UNIVERSITY MODULE
Role: Senior Lecturer for almost 17 years. This is one example of module creation and curriculum design.
I realised early on that the only way to solve the design problem was to stop treating the module as a list of disconnected topics and instead build it as a visual system. I began in the studio, pinning sketches, colour wheels, typography samples, and layout ideas onto the wall until the identity of Digital Visual Communication felt coherent. Seeing the principles physically in front of me helped untangle the structure: once the visual language made sense, I could sketch the curriculum roadmap, connect each topic in sequence, and turn a vague idea into a clear learning journey. Externalising the thinking — stepping back, rearranging, refining — was what unlocked the solution.
With the structure in place, I focused on transforming that visual concept into a complete learning experience. I wrote the semester plan and student module guide to echo the design logic I had established, then rebuilt the studio wall into polished lecture slides and crafted hands‑on workshops that embodied the principles. Teaching the first lecture and watching students work through the workshop in the computer lab confirmed that the design was working.
Finally, I published the module via Blackboard, seeing the whole arc — from spark to roadmap to live teaching — come together. By moving deliberately through each space and stage, I solved the design problem through steady, visual‑driven iteration.
Due to non‑disclosure agreements (NDAs), some of my most impactful work cannot be publicly displayed.
Technologies used:
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Adobe Illustrator
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Adobe Photoshop
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Adobe InDesign
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Blackboard
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PowerPoint
DESIGNING IT TRAINING DELIVERABLES
Role: IT Trainer in Local Government, designing and delivering digital training packages for 4,500+ staff as part of major digital transformation initiatives.
I approached the design challenge by treating the MS365 suite not simply as tools to explain, but as behaviours to shift. Staff across Local Government needed clear, consistent, accessible training that supported a wide range of digital confidence levels — and traditional slide‑based sessions weren’t achieving that. To solve this, I broke the content down into the real workflows people struggled with: saving to OneDrive, sharing files securely, co‑authoring in Word, PowerPoint, Teams etc, managing version history, and understanding how MS365 apps connect.
I then scripted each workflow into short, focused learning sequences that removed jargon and highlighted only what mattered. This became the foundation for a digital video library that felt practical, intuitive, and easy for staff to adopt.
Camtasia was central to delivering this solution. I recorded real system interactions, added callouts and zooms to emphasise critical steps, and layered captions and narration to support accessibility. Each video was edited into a bite‑sized module, consistently branded, and exported into an on‑demand library that staff could access whenever they needed. By combining instructional design principles with polished media production, I turned a complex training requirement into a scalable, user‑friendly resource. The final library didn’t just teach MS365 — it empowered staff to adopt new digital habits confidently and independently.
Due to non‑disclosure agreements (NDAs), some of my most impactful work cannot be publicly displayed.
Technologies used:
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Camtasia
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SCORM
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MS 365
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Kallidus
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Adobe Illustrator
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Adobe Photoshop
DESIGNING ARTICULATE RISE LEARNING MATERIALS
Role: Senior Learning Designer
As a Freelance Senior Learning Designer, I built multiple modules for this London‑based company, tackling a core design challenge: transforming complex, scattered subject‑matter expertise into clear, engaging, learner‑centred experiences. Rather than forcing the content into shape, I partnered closely with SMEs to unpack dense information, reorganise it around learning objectives, and rebuild it into a structured pathway that made sense for learners.
Using tools such as Articulate 360, Rise, and PowerPoint, I prototyped early versions of the content, tested narrative flow, and refined each component until the learning journey felt coherent, accessible, and aligned with business goals. Every iteration — from e‑learning screens to webinar slides — contributed to turning ambiguity into clarity.
The second part of the challenge was ensuring the learning experience was not only accurate, but genuinely engaging and inclusive. I applied adult learning principles to design purposeful activities, used instructional best practice to ensure accessibility, and incorporated SME feedback to strengthen accuracy and relevance. Working across multiple projects at pace, I adapted templates, tightened storytelling, and polished digital assets until the final materials were high‑quality and ready for blended delivery.
By combining collaboration, structured design thinking, and iterative refinement, I transformed a complex design problem into a polished, performance‑driving learning solution.
Technologies used:
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Articulate Rise
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Articulate Storyline
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Copilot, ChatGPT, Gemini
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PowerPoint
DESIGNING COURSERA SPECIALIZATIONS
Role: Learning Program Designer
I overcame the design problem by treating this California‑based company’s extensive course library as raw instructional material that needed to be transformed into structured learning journeys, not simply organised content. With high volume, complex subject matter, and strict partner frameworks, I began by auditing each course with precision — identifying outcomes, gaps, and natural points of progression.
From there, I mapped every specialization as a coherent pathway, refining program‑level objectives and building the connective instructional layer that allowed standalone courses to function as a single, progressive experience. By grounding every decision in clarity, alignment, and repeatable templates, I reshaped a scattered catalogue into cohesive, multi‑hour programs that felt intentional rather than assembled.
The second part of solving the problem was operationalising this build at scale without compromising instructional quality. I designed applied learning elements — quizzes, reflections, role‑based tasks — that reinforced the learning journey while remaining efficient to produce. AI tools accelerated drafting and iteration, while rigorous self‑QA ensured accuracy and alignment. Working within structured templates and partner constraints, I identified reusable patterns, tightened naming conventions, and refined workflows to increase production velocity.
Through disciplined process design, data‑driven iteration, and strong instructional judgment, I delivered specializations that were consistent, platform‑ready, and built at the pace the role demanded.
Technologies used:
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Coursera
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Claude, ChatGPT, Gemini
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Excel
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Video files
